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SOCIO / AI MARKETING + DEVICE GROWTH PLATFORM

One AI growth marketing platformSmart hardware for every customer interaction

Socio connects customer recognition, live sales guidance, enterprise knowledge, marketing content, follow-up workflows, local operations and smart hardware. Sales, stores and field teams continue from the same customer context, while people approve pricing, commitments and sensitive outcomes.

CONNECTED HARDWAREIntelligence, present at the moment of interaction.
SOCIO DEVICE MATRIXREAL-WORLD CUSTOMER INTERACTIONS

WHAT THE PLATFORM DOES

Live guidance during every interactionAccountable execution after it ends

Socio brings customer context, enterprise knowledge, live guidance, marketing content and next actions to sales, store and field endpoints. After human confirmation, bookings, commitments, work orders and service outcomes continue into CRM, ERP and POS—so the next team never starts from zero.

UNIFIED CUSTOMER CONTEXT

Organize identity, interaction history, stakeholders, open work and the current opportunity

A concise, actionable brief before every interaction.

LIVE SALES GUIDANCE

Recognize intent and retrieve approved knowledge, offers and suggested questions in real time

People still approve pricing, terms and formal commitments.

MARKETING & LOCAL OPERATIONS

Create review-ready content from real operating data and route Email and WhatsApp enquiries

WORKFLOW CONTINUITY

Turn every interaction into a confirmed, traceable next step for enterprise systems

RecognizeConfirmCreate taskReturn result

THE GROWTH WORKSPACE

Guide every live interactionKeep every next action moving

As the section enters view, seven operating interfaces spread out from the center. Hover any screen to inspect the customer context, business signals and next action for a different role.

SCATTERS ON VIEW · HOVER OR CLICK TO INSPECTGrowth command

DUAL AI GROWTH ENGINES

B2B sales and local operations keep their own growth logic

B2B sales needs deep context and long-cycle follow-up. Local operations needs content, enquiry, visit and retention at speed. Both continue on the same customer and governance foundation.

B2B SALES ENABLEMENT

LIVE OPERATING CONTEXT
Enquiry → conversation → commitment → opportunity

Keep complex sales moving after every conversation

Before the meeting, Socio prepares account history, open tasks and decision context. During the conversation, it retrieves approved knowledge. Afterwards, the seller confirms the needs, commitments and next owner before they enter CRM and follow-up workflows.

  • Account brief before contact
  • Live enterprise knowledge
  • Human-confirmed tasks and opportunities

LOCAL OPERATIONS ENABLEMENT

LIVE OPERATING CONTEXT
Content → enquiry → booking → visit → retention

Turn approved enterprise offers into accountable local action

Socio organizes product, store and benefit facts, generates localized content for review, routes Email and WhatsApp enquiries, then connects booking, visit, service, review and repeat engagement across every location.

  • Approved local content
  • Enquiry and store routing
  • Visit, service and retention continuity

CONNECTED HARDWARE

Every endpoint carries customer context into frontline work

Move across the hardware stage to bring any device forward. Each endpoint reveals the AI capability it contributes to the customer interaction.

AI Enterprise Phone

Mobile sales & service hub

AI Enterprise Phone

Recognizes the customer before a call, retrieves approved knowledge during the conversation, and turns confirmed commitments into accountable follow-up.

Customer recognitionLive knowledge guidanceCommitment & task capture
The device matrix keeps expanding. Final models are selected for the role, environment and security requirement.

CONNECTED ARCHITECTURE

Connect customer touchpoints with existing enterprise systems

Keep CRM, ERP, POS and service systems in place. Socio brings their customer, knowledge and task context to the frontline, then sends confirmed results back.

Calls & messagesStore & fieldSocial & contentEnterprise channels
S
SOCIO GROWTH PLATFORM

CUSTOMER INTELLIGENCE & EXECUTION LAYER

  • Customer & conversation
  • AI sales & operations
  • Tasks, commitments & results
  • Device policy & audit

Sensitive actions enter human approval queues

CRM / SCRMERP / POSOrders / serviceIdentity / data
Hover a node and watch context continue through the system

CUSTOMER SCENARIO CASES

See how Socio enters complex customer operations

These scenario models use recognizable public operating patterns to explain product fit. They do not claim a Socio customer relationship or completed deployment.

AUTOMOTIVE DEALER NETWORK
Public operating reference: BYD · scenario model, not a deployed customer

Connect enquiry through delivery and after-sales follow-up

PRODUCT ENTRY POINT

AI phone and earbuds prepare account context and approved product knowledge before the customer arrives.

CONFIGURED CAPABILITIES
  • Customer identity and showroom reception
  • Live product and policy guidance
  • Commitments, quotation tasks and after-sales continuity
CONTINUOUS OPERATING FLOWEnquiry → showroom → proposal → delivery → service
APPLIANCE RETAIL & SERVICE
Public operating reference: Haier · scenario model, not a deployed customer

Keep customer context continuous from advice through service

PRODUCT ENTRY POINT

Store terminals and mobile endpoints connect product choice, booking, delivery, installation and service history.

CONFIGURED CAPABILITIES
  • Assisted product comparison
  • Booking and service coordination
  • Issue handling, follow-up and repeat engagement
CONTINUOUS OPERATING FLOWStore → booking → delivery → installation → service
SMART LOGISTICS
Public operating reference: JD Logistics · scenario model, not a deployed customer

Connect scanning field evidence and exceptions in one workflow

PRODUCT ENTRY POINT

Scanners, watches and field recorders connect the asset, employee, task and customer outcome at the moment of work.

CONFIGURED CAPABILITIES
  • Order and asset verification
  • Field evidence bound to tasks
  • Exception routing and resolution audit
CONTINUOUS OPERATING FLOWDispatch → scan → evidence → exception → result
DISTRIBUTED SERVICE NETWORK
Public operating reference: China Mobile · scenario model, not a deployed customer

Coordinate service teams across every customer touchpoint

PRODUCT ENTRY POINT

One customer timeline lets the next team continue without asking the customer to repeat the full history.

CONFIGURED CAPABILITIES
  • Cross-channel customer context
  • Role-based task transfer
  • Knowledge, SLA and management intervention
CONTINUOUS OPERATING FLOWDigital → service hall → account team → field service

READY FOR YOUR OPERATING REALITY

Show us the customer journey. We will shape the operating system around it

Explore the ready platform, discuss a deployment, or bring us a customization requirement for your teams and workflows.

Contact Sales↗